Gravity Paints Newsletter concerning Problems... March 2019
Mar 2, 2019 10:37:57 GMT -6
JED likes this
Post by JCON on Mar 2, 2019 10:37:57 GMT -6
For your info in case you buy their true automotive paints like I do, their colors are awesome indeed for matching the real car paints... JCon
ATTENTION!
Gravity Colors Customers
Dear Customers of Gravity Colors USA and Gravity Colors Europe, please read the following important information below:
It came to our attention that Gravity Colors Europe owner Antonio Caballeras is spreading disinformation and telling lies about Gravity Colors USA business, using a fictional name as "Encarni Funes". He is trying to mislead our customers by telling them that Gravity Colors USA is a "fake" business and selling "fake" Gravity Colors paints "without the permission" of Gravity Colors Europe. He is also advising our customers to open claims with PayPal on recent Gravity Colors USA orders to get their money back and re-purchase their items on his website in Spain.
This kind of disinformation and false accusations are unacceptable and totally unethical. Gravity Colors USA decided to address this issue by replying to these false accusations to let Gravity Colors customers know the truth and expose the lies and dishonest business tricks of Mr. Antonio Caballeras of Gravity Colors EU.
Gravity Colors was introduced to the public worldwide in 2015 as a joint European and American company selling scale model airbrush paints on the internet. Gravity Colors paints were unknown to the public before 2015. In 2015 two websites were launched, designed and hosted in the United States. The original official domain GravityColors.com was registered in the state of Florida, by Mate Mayer, who was also the graphic/web designer of both Gravity Colors US and EU websites. He is also the deisgner and copyright owner of the original Gravity Colors logo still as of today.
The Gravity Colors logo, original domain and design is a registered trademark and copyrighted material, owned by Gravity Colors USA and Mate Mayer in the state of Florida. This can be verified and looked up at USPTO (United States Patent and Trademark office) at www.uspto.gov. Anyone can do a basic trademark search on that website by looking up Gravity Colors name (serial number 876846770)
www.uspto.gov/trademarks-application-process/search-trademark-database
WHOIS records of the original official GravityColros.com domain can be checked and verified here on whois.icann.org/en/lookup?name=gravitycolors.com
Gravity Colors company image and marketing was created by Mate Mayer at Gravity Colors USA in 2015. Without his work and dedication Gravity Colors paints and brand would not be known to the public. The ridiculous statment from Gravity Colors EU that Gravity Colors USA is just a "former distributor of the company" is far from reality. The truth is that Gravity Colors products and brand would not be known to the public in it's current form if it was not up to Gravity Colors USA.and Mate Mayer.
Gravity Colors EU is using the original Gravity Colors logo on their European website without our permission, commiting copyright infringement.
Our customers need to know the truth and realize that they are being mislead and not told the truth. Gravity Colors USA broke up with Gravity Colors EU in September 2017 and stopped doing business with Gravity Colors EU, due to quality issues, and color accuracy of their paints sold in Europe which were not up to Gravity Colors USA standards.
This break up of Gravity Colors company divided many Gravity Colors customers all over the world, who were mislead by disinformation that they are getting the same quality products on Gravity Colors EU's new website. Unfortunately many customers are under the impression that the same high quality premium paint products are also sold in Spain on Gravity Colors EU's new website. Unfortunately this is not the case. Paints being sold in the USA and in Europe are very different products. Color selection is also different.
The quality difference can be easily verified by comparing Gravity Colors USA and Gravity Colors EU paints products by doing a simple quick spray test. For those who are in doubt and disbelief, we highly reccommned performing a paint spray test to validate the information disclosed in this newsletter.
We have many Gravity Colors USA customer's testimony stating that Gravity Colors EU paints they purchased on Gravity Colors EU's website are definitely not the same quality products they have purchased on Gravity Colors USA website at www.GravityColors.com.
This is one of the testimony from our customers:
"...the paints that I got from the EU gravity turned out to be very coarse, even after sanding and polishing I couldn't get them to look smooth and was very disappointed. They didn't seem to match the reviews I read online about gravity paints. Because of the bad experience with using gravity EU’s paints I basically just gave up on gravity and wrote the products off. I ordered a whole bunch of paints from the EU site and the guy was very communicative at the time, but after receiving them and trying them I found they sprayed terribly. I contacted gravity EU about it a few times and never heard back any response and figured I got scammed..."
It's truly unfortunate that we have to send out a newsletter with this kind information, but our customers have the right to know the truth and realize that they are being misinformed by the current owner of Gravity Colors Europe. We have contacted Mr. Antonio Caballeras in Spain and asked him to stop with these accusations and gave him a 1 week notice to get back to us before we release this newsletter. We have not heard back from him, leaving us no other way to reply back to his accusations and defend the truth.
You can read more about these issues at this FAQs page at www.gravitycolors.com/faqs/
Thank you for your time and attention!
Gravity Colors USA
www.GravityColors.com
Our mailing address is:
Gravity Colors
2428 Bloods Grove Circle
Delray Beach, Fl 33483
